Shipping policy

Effective August 19, 2026

Processing Times

ANARC Essentials orders are generally processed within 3–5 business days, excluding weekends and federal holidays.

During launches, restocks, holidays, or high-volume periods, processing may extend to 5–7 business days. Any extended processing window will be communicated before checkout.

Processing time is separate from carrier transit time. Transit estimates begin after your package has been prepared and accepted by the carrier.

Shipping Methods and Rates

ANARC currently offers standard shipping within the United States. Shipping rates are calculated at checkout based on the contents of the order and its destination.

ANARC is not currently offering a permanent complimentary-shipping threshold. Limited promotional shipping offers may occasionally be available and are subject to the terms displayed at the time of the promotion.

PO Boxes may be accepted when supported by the available carrier and service.

Order Confirmation and Tracking

An order confirmation is sent after checkout. This confirms that ANARC received the order; it does not mean the package has shipped.

Once the order is fulfilled, a shipping confirmation with available tracking information will be sent. Carrier tracking may require additional time to update after a label is created and the package is accepted.

Shipping Addresses

Customers are responsible for reviewing the shipping address shown in the order confirmation and contacting ANARC promptly if anything is incorrect or incomplete.

We will make a reasonable effort to update an address before fulfillment progresses, but changes cannot be guaranteed once fulfillment has begun. After carrier acceptance, ANARC cannot guarantee that a package can be rerouted.

If a customer-provided address is incorrect or incomplete and the package is returned to ANARC, the customer is responsible for the cost of reshipping it. If ANARC made the addressing error, ANARC will cover the cost of correction.

Carrier Delays

Weather, holidays, transportation disruptions, and other carrier conditions may delay a package after it leaves ANARC. Tracking provides the most current carrier information.

If a shipment appears unusually delayed, contact ANARC so we can review the available information and help determine the appropriate next step.

Packages Marked Delivered

If tracking shows delivered but the package cannot be located, allow up to 48 hours from the delivery scan. Check mailrooms, package rooms, mailboxes, entrances, secure delivery areas, household members, building staff, and nearby neighbors when appropriate.

If the package has not appeared after 48 hours, contact ANARC with the order number and shipping details. ANARC will review the order, tracking, carrier information, and surrounding circumstances. Reporting a missing delivery does not automatically guarantee a refund or replacement.

Damaged Shipments

Transit damage must be reported within 3 calendar days of delivery. Include the order number, a description, photographs of the affected product and shipping package, and a photograph of the shipping label when requested.

Keep the product and original packaging until ANARC completes its review. When damage is verified, ANARC will determine the appropriate resolution based on the circumstances and product availability.

Wrong or Missing Items

A wrong or missing item must be reported within 7 calendar days of delivery. Include the order number, the affected item, and photographs when applicable.

If ANARC made a verified fulfillment mistake, we will make it right at no additional shipping cost to the customer.

Warm-Weather Shipping

Some ANARC products contain botanical oils and butters that may soften or change texture when exposed to heat. Insulated packaging may slow heat transfer when used, but it does not refrigerate a package throughout transit.

Whipped Body Butter may be seasonally restricted or temporarily unavailable for shipping when temperatures are too high to protect the intended experience.

Bring deliveries indoors promptly, keep products upright, and allow warm items to return gradually to a cool room temperature before opening. Review our Product Care page for formula-specific guidance.

Order Changes and Cancellations

Contact ANARC as soon as possible to request an order change or cancellation. Requests are not guaranteed once fulfillment has begun. Orders cannot be canceled or modified after shipment.

Contact

For shipping assistance, contact anarcessentials@gmail.com and include your order number.

For complete information, review our Shipping & Delivery page.